 Installation, configuration and troubleshooting of Windows/Linux operating systems
 Configuring & troubleshooting of Desktop/Laptops/Printers/Networking related issues
 Installation and Software Support on Office software, Anti-virus software, Email Client & Web applications
 System hardening and monitoring, data backup and recovery, security and administration.

 Knowledge in Linux distributions RHEL, Ubuntu, CentOS.
 Administration of Linux OS, Web services, Applications, Database, DNS
 User Group Access Management, File system, System Log File, Services, Kernel Messages Process Monitoring.
 Knowledge of SSL certification over websites for secure transaction
 Familiar with the fundamentals of Linux scripting languages
 Handle issues and debug/troubleshoot application performance, server performance, disk, memory issues.
 Knowledge about Infrastructure monitoring, backup reporting, and website monitoring alerts.
 Should have basic knowledge of process implementation/Documentation
 Strong team, analytical, problem identification and resolution skills
 Provide a timely response to relevant helpdesk tickets, incidents and problems to achieve SLA.

 Should be Linux certified with strong knowledge
 Have to work in 24/7 support
 Good communication both in oral and writing.